Central Capital Loans Customer charter

We are committed to providing you with a comprehensive and competitive range of secured loans related products.

We work in a way that makes the process of arranging your secured loan simple and easy to understand. We do this in a responsible manner through people who are well trained and act in accordance with the highest standards of honesty and integrity.

We aim to be at the forefront of adopting best practice so as to achieve our aspirations of being world class in everything that we do.

In this way, we hope to earn your trust and confidence and be recognised as the most respected and trusted independent secured loan broker in the UK.

We will always:

Keep things simple

communicate clearly and explain things in plain english
help you understand our products and services

Keep things easy

provide you with a dedicated, well trained professional secured loan advisor based here in the UK
contact you at a suitable time and provide you with regular updates

Keep things personal

treat you as an individual
select and recommend the most appropriate secured loan for your personal needs

Keep things open

listen to your views
answer any questions honestly and deal with any problems quickly and fairly

Keep things professional

treat you fairly with courtesy and respect
observe the highest standards of integrity and professional standards

Welcome to Central Capital Loans.

Andrew Turner
Managing Director

Our interest rate is 16.5% APR Typical variable and this means that two out of three clients pay this rate or lower. On some plans a fee of up to 12.5% of the amount borrowed may be payable.

If you are thinking of consolidating existing borrowing you should be aware that you will be extending the terms of the debt and increasing the total amount you repay.

Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up repayments on a mortgage or any other debt secured on it.